Manage your onsite wastewater treatment system (septic tank) to
Avoid costly failures, Protect your property value, Stay compliant
OwtSmart makes staying on top of council requirements stress free.
Get automated notifications
Designed for these councils:
How it works
Whether you operate under a resource consent or as a permitted activity, here’s how OwtSmart helps you stay compliant, in control and clearly demonstrate that your septic tank is well maintained and operating properly.
-
Tell us about your system
We'll guide you through setup by collecting your location, consent details (if any), system details, your preferred service providers (if any) and recent service history. This lets us create custom reminders based on your system requirements.
-
We handle the scheduling logic
Using your inputs and the rules set by your council or consent conditions, OwtSmart calculates when service visits, tank emptying, sampling and reporting are due - then sends you reminders in advance.
-
Book work through local providers
When it's time to act, book jobs with our smart booking process. Use a provider you know, or choose from local service providers.
-
Everything tracked and stored
All your service records, sampling results and monitoring data are securely stored in your customer portal. No more missing reports, or trying to remember when something was last done. It's all in one place and available on demand.
-
Stay compliant and save time
We flag risks early and automatically generate the outputs you need for council reporting. You stay in control, avoid costly mistakes and have the peace of mind that everything is up to date.
-
OwtSmart Service Record
A service record provides evidence that you have been caring for your septic system. It shows details of your system inspections, servicing, and maintenance to prove your system's history.
- Tamper proof – Generated from verified records, not self declared.
- Property transfer – Give and transfer peace of mind to new owners or buyers.
- Backed by data – Linked directly to your real time portal and compliance data.
Be proud of what’s underground. Get your service record sorted by OwtSmart!
More than compliance - total piece of mind
Everything you need managed on one smart platform
Proof of Compliance
All records and reports ready for council, insurers, or home buyers
Service Record
A track record of proper care, servicing and performance
Document Storage
Store your system documents and records in one place for easy access
Smart features to make life easier
All the tools you need, none of the hassles you don't
Booking made easy
Our smart booking form guides you through the process. Pre-filled with your system details, synced with your system requirements and showing only local providers.
Everything you need in one place
See your entire system history at a glance. Service records, flow data, sample results and reports are all stored in your secure OwtSmart portal. Access what you need, when you need it, no digging through paperwork, emails or chasing up contractors.
Auto-generated annual reports
OwtSmart pulls together your service records, sampling results and flow data to automatically generate your annual report - ready to send to your council at the click of a button.
Get started today!
It only takes a few minutes to sign up
Frequently Asked Questions
Have another question? Reach out to us via the chat.
-
What is OwtSmart?
OwtSmart is New Zealand's first digital platform for managing onsite wastewater treatment system compliance. It helps homeowners and councils track servicing, sampling and reporting - all in one place.
-
Who is it for?
OwtSmart if designed for anyone who owns or manages a property with an onsite wastewater treatment system.
-
Do I have to be tech-savvy to use OwtSmart?
No! OwtSmart is designed for everyday users. If you can check your email or use online banking, you'll find it easy and intuitive.
-
Is this required by law?
Many regional councils require regular servicing and reporting for onsite wastewater treatment systems. OwtSmart helps you meet these obligations with ease and transparency.
-
Is OwtSmart accepted by councils?
Yes - we’ve worked with councils across New Zealand to make sure our platform aligns with their compliance requirements.
-
What if I have a resource consent?
OwtSmart has been designed to make it easy for you to demonstrate compliance with the requirements of your resource consent. We will then generate you a service record, which tracks your continued compliance.
-
I operate as a permitted activity, what can OwtSmart do for me?
Even if your OWTS doesn't require a resource consent, you may still have responsibilities under council rules such as regular servicing, tank emptying and keeping records.
OwtSmart helps you meet these obligations.
-
Do I still need to book a service, or does OwtSmart do it for me?
You stay in control - OwtSmart sends you timely reminders based on your council rules and prompts you to make booking requests. Once the activity is complete you need to upload evidence to your portal.
-
Do I have to pay for servicing?
Yes, service providers will invoice you for any work that is completed.
-
How much does it cost to use OwtSmart?
Homeowners can register and use key features for free. Optional upgrades unlock advanced features such as auto-reporting.
-
What happens if I move house?
All the records you store on the OwtSmart system are linked to the property, rather than an owner. When you move, you can choose to handover your records to the new owner by inviting them to join OwtSmart, if they are not already members.