THE SMART WAY TO MANAGE YOUR SEPTIC SYSTEM
Everything you need to manage your onsite wastewater system.
Stay on track. Stay organised.
Avoid costly problems.
OwtSmart helps you manage servicing, maintenance, sampling, records, and council requirements in one simple online platform.
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Supporting requirements across New Zealand:
How it works
Whether you operate under a resource consent or as a permitted activity, here’s how OwtSmart helps you stay organised, manage your maintenance requirements, and keep clear records of your system's servicing and performance.
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Tell us about your system
We'll guide you through setup by collecting your location, consent details (if any), system details, your preferred service providers (if any) and recent service history. This lets us create custom reminders based on your system requirements.
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We organise your maintenance schedule
Using the information you supply about your resource consent (if you have one) and your council requirements, we will build reminders for service visits, tank emptying, sampling, reporting, and more, personalised to your system.
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Book work through local providers
When it's time for servicing or maintenance, OwtSmart makes it easy to request a booking. Choose from available local service providers or connect with your preferred provider.
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Everything tracked and stored
Keep your service records, sampling results, and monitoring data together in your secure OwtSmart portal. Easily access your system's history whenever you need it, without searching through paperwork or emails.
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Stay on track and save time
OwtSmart helps you stay on top of your maintenance requirements with automated reminders, organised records, and easy access to information for council reporting. Save time, avoid costly oversights, and enjoy peace of mind knowing your system's information is all in one place.
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OwtSmart Service Record
An OwtSmart Service Record provides a clear history of how your septic system has been maintained. It brings together details of inspections, servicing, and maintenance, making it easier to demonstrate the care your system has received.
- Reliable records – Built from servicing and maintenance information recorded in OwtSmart.
- Property transfer – Share your system's maintenance history with prospective buyers or new owners.
- Backed by data – Connected to your OwtSmart portal, with access to your system's servicing and maintenance records.
Be proud of what's underground. Keep your system's history organised with OwtSmart!
Smarter wastewater management. Greater peace of mind.
Everything you need managed on one smart platform
Maintenance Records
All records and reports ready for council, insurers, or home buyers
Service Record
A track record of proper care, servicing and performance
Document Storage
Store your system documents and records in one place for easy access
Smart features to make life easier
All the tools you need, none of the hassles you don't
Booking made easy
Our smart booking form guides you through the process, pre-filled with your system details and tailored to your system's requirements, with local service providers to choose from.
Everything you need in one place
See your entire system history at a glance. Service records, flow data, sample results and reports are all stored in your secure OwtSmart portal. Access what you need, when you need it, without digging through paperwork, emails or chasing up contractors.
Auto-generated annual reports
OwtSmart brings together your servicing records, sampling results and flow data to help generate reports about your system's maintenance and performance. Keep your information organised and easily accessible when you need it for council reporting.
Get started with OwtSmart!
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Frequently Asked Questions
Have another question? Reach out to us via the chat.
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What is OwtSmart?
OwtSmart is a digital platform that makes managing your onsite wastewater system easier. It helps homeowners organise servicing, maintenance, sampling, and records, with automated reminders and everything stored in one convenient place.
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Who is it for?
OwtSmart is designed for anyone who owns or manages a property with an onsite wastewater treatment system, including homeowners, businesses, and property managers.
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Do I have to be tech-savvy to use OwtSmart?
No! OwtSmart is designed for everyday users. If you can check your email or use online banking, you'll find it easy and intuitive.
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Are there rules about maintaining my onsite wastewater system?
Yes, depending on where you live and how your system operates, you may have requirements for regular servicing, maintenance, inspections, or reporting.
These requirements can vary between councils and individual properties. OwtSmart helps you stay organised with scheduling, reminders, and a central place to keep your servicing and maintenance records.
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How does OwtSmart support council requirements?
OwtSmart has been developed with input from councils across New Zealand to help property owners manage their onsite wastewater systems.
The platform helps you organise servicing and maintenance, keep records, and stay informed about scheduled activities. This makes it easier to manage your system and maintain the information you may need for council reporting.
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What if I have a resource consent?
OwtSmart helps you stay on top of your resource consent requirements by organising your servicing and maintenance schedules, sending reminders, and keeping your records in one place. Your OwtSmart Service Record provides a clear history of inspections, servicing, and maintenance, making it easier to demonstrate how your system has been maintained.
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I operate as a permitted activity, what can OwtSmart do for me?
Even if your OWTS doesn't require a resource consent, you may still have responsibilities under council rules such as regular servicing, tank emptying and keeping records.
OwtSmart helps you stay organised with automated reminders, maintenance scheduling, and a central place to store your servicing and maintenance records.
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Do I still need to book a service, or does OwtSmart do it for me?
You stay in control! OwtSmart sends reminders when servicing or maintenance is due and helps you request bookings with service providers.
Once the work is completed, servicing and maintenance records can be stored in your OwtSmart portal, keeping everything organised in one place.
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Do I have to pay for servicing?
Yes. Servicing and maintenance costs are separate from your OwtSmart subscription. Service providers charge you directly for any work they complete.
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How much does it cost to use OwtSmart?
Homeowners can get started with OwtSmart for free. Optional paid plans provide access to additional features and tools to help you manage your onsite wastewater system.
Visit our Pricing page to explore the available plans.
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What happens if I move house?
Your OwtSmart records are linked to your property rather than an individual owner.
If you sell or move, you can transfer the property's records to the new owner, giving them access to the system's servicing and maintenance history.